Collections & Customer Care Assistant - German Speaking

Greenfield is recruiting a temporary German Speaking Collections & Customer Care Assistant a client located near Luxembourg Airport. This is an on-site assignment for 6 months, with a possible extension, and an urgent start.

A well-established financial services business is looking for a German-speaking Collections & Customer Care Assistant to join its Luxembourg-based German market team.  You will manage a portfolio of customer invoices for the German market, keeping records accurate in the company's German-language system and working closely with the wider collections and customer care team.

The Tasks: 
You will take ownership of your own invoice portfolio within an established team, with support from colleagues as you get up to speed.

• Manage a portfolio of around 100 invoices for the German market.
• Enter and update invoice dates and details accurately in the company's German-language internal system.
• Follow up on open items as part of the collections process.
• Work closely with the German market team in Luxembourg and colleagues in Poland on customer care.
• Keep records complete and up to date at every step.

The Skills Required: 

• Fluent German, essential, as the internal system and the work are in German.
• Good English.
• Exceptional attention to detail and accuracy in data entry.
• Experience in collections, accounts receivable, invoicing or customer service is a plus
• Comfortable with structured, high-volume administrative work.

Assignment Details

• Available to start at short notice.
• Located near the airport (on site)
• Working hours 08:00 - 17.00

Greenfield Luxembourg is an equal opportunities employer and welcomes applicants from all sectors of the community.

Due to the nature of our client engagements, we are unable to support applicants outside our core market areas, those without existing eligibility to work in Luxembourg, or non-EEA/EU/Schengen citizens. We are unable to provide work permit or visa sponsorship.